Van Services

Merchant XChange is a real-time and high speed VAN service available from Edisoft that enables secure, reliable and efficient communications with trading partners around the globe. Merchant XChange includes services such as File Translation that allows you to convert data into any format, EDIINT Services for processing AS2 data, web administrative tools, public and private connections giving you the ability to process any type of data format with any trading partner regardless of their technology. Enjoy complete peace of mind with 24 X 7, 99.6% uptime guaranteed as a result of tested recovery plans and multiple communication paths. Our service has a global reach with the most reliable and cost effective solution enabling you to connect to your entire trading community.


Merchant XChange is a world class solution that optimizes the efficiency, reliability, and security by leveraging our fully redundant and secure global infrastructure providing:


  • Audit trails.
  • Archival services.
  • Numerous real-time reports including message disposition, trading partners, and more.
  • Security and Firewall Services to ensure your messages are meeting security and compliance objectives.
  • Disaster Recovery Services to plan for the unexpected.
  • Network Monitoring Services to ensure exceptional network availability and reliability.
  • Multiple access and connectivity options to meet your technology needs.
  • Robust set of Interconnects, Gateways, and Exchanges to enable you to connect to anyone, anywhere and with other major EDI networks.


Besides being faster and more efficient, Merchant XChange VAN also features:


  • Web Applet Interface to track, monitor, and report on your transactions.
  • Archiving and Off-line data storage.
  • Various message types.
  • Alert notifications.
  • Service reports.
  • ISDN Dial Access.
  • File Translation Service.


Merchant XChange incorporates the most advanced and secure technologies for the transmission of data between trading partners. Our state of the art Data center is built for efficiency, scalability, and the highest levels of application security available and has a level of protection and redundancy second to none.


Key features include:


  • Full Uninterruptible Power Supply (UPS).
  • Multiple T1 Communication Links.
  • Multiple Internet Service Providers (POPs).
  • Redundant Power Feeders and Generators.
  • Multiple Communications Entry Points.
  • Fault tolerant, hot swappable hardware and the system itself is protected by redundant firewalls and offers the integral features of encryption, authentication, and non-repudiation.


Edisoft provides a versatile cutting-edge Internet-based monitoring solution via the Merchant XChange portal to enhance visibility to your mailbox. Gain immediate access to the status of your transactions, trading partner relationships and configuration, errors notification, reports, auto forwarding, carbon copy and a wide range of tools that will streamline your communications and manage your data in a way that suits your business whether by receiving e-mail notifications upon the receipt of orders or identifying orders with corrupted data before they are posted to your ERP system.


24-hour, 7 days a week support is also available, Edisoft has assembled an expert team to provide our customers with highly dependable, responsive and effective technical support so you can enjoy access to experts for both your EDI and VAN related questions either by e-mail or toll free by phone, and the best part is you only have to make one call. Our seasoned staff will competently assist you in utilizing Merchant XChange services in order for you to gain maximum benefit.


Edisoft File Format Services

Edisoft File Format services can help you solve your file conversion problems quickly and cost effectively. Whether you are challenged by sending CSV files and converting them to EDI or if you need to convert Edifact to XML, whatever file formats you are dealing with, our file format services allows you to convert data into any format. To learn more contact Edisoft sales and learn why so many SMB clients are turning to Edisoft to help them solve their business challenges when it comes to EDI.


Whether you are facing challenges with your current VAN provider such as limited solution options, low quality services, meeting compliance requirements and high costs or seeking for a brand new VAN service provider, Merchant XChange’s extensive portfolio of EDI services and solutions can be tailored to your company’s requirements and answer all of these challenges.


Edisoft also offers a fully managed VAN migration service at no extra charge. We will work closely with you to develop a migration plan and timeline that will quickly and successfully migrate you to Merchant XChange. Our team will manage and track the entire migration process guaranteeing that your business will not be affected.


Click or call now (1.877.334.0030) to request your value driven Software Demo.

We are doing more business with the same number of people - that improves our bottom line.

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